1. Definitions:

• Partner: Includes Collaborator, Agent, and Strategic Partner tiers. This policy does not fully apply to the standard Customer tier.
• Boost Credits (BC): Internal credit unit of Social Boost Asia, used to pay for services. 1 BC = 1 VND when depositing.
• Accumulated Spending: Total value of BC used to purchase services within the last 12 months, calculated from the current date backwards.
• Minimum Usage: The minimum amount of BC that a Partner needs to spend in a given period (month/quarter) to maintain tier and avoid penalties.

2. Upgrade & Downgrade Process:

• Automatic Upgrade (Collaborator & Agent): The system will automatically check and upgrade the account to Collaborator or Agent tier at the beginning of each month if the account meets the Accumulated Spending eligibility in the previous 12 months OR immediately after completing an eligible One-time Deposit.
• Strategic Partner Upgrade: This tier requires direct contact and agreement with Social Boost Asia's Sales Department.
• Downgrade: If a Partner does not meet the Minimum Usage in the evaluation period (month/quarter), the system may automatically downgrade the account to a suitable lower tier at the beginning of the next period, after applying any penalty fee (if applicable and if balance is sufficient). Social Boost Asia may consider exceptions or provide prior notice depending on the situation.

3. Discount Application:

• The discount rate corresponding to the Partner tier will be automatically applied directly to the price of eligible services when the Partner views the price list or proceeds to order.
• Discount rates may vary between different services and may change according to Social Boost Asia's pricing policy. The exact discount rate is always displayed on the ordering interface.

4. Calculation and Application of Maintenance Penalty:

• At the end of each assessment period (end of month for Collaborator/Agent, end of quarter for Strategic Partner), the system will check the total BC used in that period.
• If total usage is lower than the specified Minimum Usage, the corresponding Penalty Fee will be automatically deducted from the remaining BC balance in the account.
• If the balance is insufficient to cover the full Penalty Fee, the account may have some functions temporarily locked or be downgraded as prescribed in section 2.

5. Information and Business Confidentiality:

• Information about specific discount rates and preferential pricing policies for Agents and Strategic Partners is confidential business information of Social Boost Asia.
• Partners have an obligation to keep this information confidential and must not publicly disclose or share it with unauthorized third parties or competitors. Violation of confidentiality terms may lead to termination of cooperation and other legal measures.
• Partners must not use end-customer information (if obtained through reselling services) for purposes other than providing services purchased from Social Boost Asia and must comply with personal data privacy regulations.

6. Partner Responsibilities and Conduct:

• Partners must conduct business honestly, transparently, and in compliance with Vietnamese law as well as Social Boost Asia's policies.
• Do not make false or misleading statements about services or the relationship with Social Boost Asia.
• If reselling services, Partners are responsible for providing basic support to their end customers, unless otherwise agreed.
• Strictly prohibit all fraudulent activities (creating fake orders, abusing discounts, attacking the system...) or unfair competition behaviors.

7. Relationship Between Parties:

• The relationship between Social Boost Asia and the Partner is that of independent suppliers and customers/business partners.
• This Policy does not create an agency, joint venture, employment, or legal partnership relationship in the traditional sense between the parties. Partners have no right to represent or legally bind Social Boost Asia.

8. Brand Usage:

• Partners are only allowed to use Social Boost Asia's name, logo, and brand according to specific guidelines and regulations provided by us and only for the purpose of promoting services honestly. Misuse or confusing usage is not permitted.

9. Termination of Cooperation:

• Social Boost Asia reserves the right to unilaterally suspend or terminate the Partner status of an account if serious violations of the terms in this Policy or other related policies are found, without refunding balance or compensation.
• Partners can stop participating in the program at any time by stopping service usage. However, deposited balances will not be refunded as per the Refund Policy.
• For Strategic Partners, specific termination terms may be further defined in a separate cooperation contract.

10. Policy Amendments:

• Social Boost Asia reserves the right to update, modify, or replace this Partner Policy at any time. Changes will be posted on the Website and/or notified via email to active Partners. Continued use of the Service by the Partner after changes take effect constitutes acceptance of the new terms.